Privacy Statement

Last updated: 2020-04-29 08:59:36



Louisiana Clerks Remote Access Authority (LCRAA) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the LCRAA site and governs data collection and usage. By using the LCRAA site, you consent to the data practices described in this statement.

By accessing or using the Website, you agree to be bound by this Statement. If you disagree with any part of the statement, then you do not have our permission to access or use the Website.

Collection of your Personal Information


LCRAA collects personally identifiable information, such as your email address, name, home or work address or telephone number. LCRAA also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by LCRAA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by LCRAA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LCRAA site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LCRAA public message boards, this information may be collected and used by others. Note: LCRAA does not read any of your private online communications.

LCRAA encourages you to review the privacy statements of Web sites you choose to link to from LCRAA so that you can understand how those Web sites collect, use and share your information. LCRAA is not responsible for the privacy statements or other content on Web sites outside of the LCRAA and LCRAA family of Web sites.

Use of your Personal Information


LCRAA collects and uses your personal information to operate the LCRAA Web site and deliver the services you have requested. LCRAA also uses your personally identifiable information to inform you of other products or services available from LCRAA and its affiliates. LCRAA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

LCRAA does not sell, rent or lease its customer lists to third parties. LCRAA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, LCRAA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LCRAA, and they are required to maintain the confidentiality of your information.

LCRAA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

LCRAA keeps track of the Web sites and pages our customers visit within LCRAA, in order to determine what LCRAA services are the most popular. This data is used to deliver customized content and advertising within LCRAA to customers whose behavior indicates that they are interested in a particular subject area.

LCRAA Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LCRAA or the site; (b) protect and defend the rights or property of LCRAA; and, (c) act under exigent circumstances to protect the personal safety of users of LCRAA, or the public.

Use of Cookies


The LCRAA Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize LCRAA pages, or register with LCRAA site or services, a cookie helps LCRAA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LCRAA Web site, the information you previously provided can be retrieved, so you can easily use the LCRAA features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LCRAA services or Web sites you visit.

Security of your Personal Information


LCRAA secures your personal information from unauthorized access, use or disclosure. LCRAA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement


LCRAA will occasionally update this Statement of Privacy to reflect company and customer feedback. LCRAA encourages you to periodically review this Statement to be informed of how LCRAA is protecting your information.

Contact Information


LCRAA welcomes your comments regarding this Statement of Privacy. If you believe that LCRAA has not adhered to this Statement, please contact LCRAA at lcraa@laclerksofcourt.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.